Terms and Conditions

  • Donna USA https://donnaoptic.com. These terms and conditions govern your use of our wholesale ecommerce platform and the purchase of our products.
  • Products: Donna Optic offers European eyewear and eyeglass frames. Our products do not include prescription lenses.
  • Eligibility: You must be 18 years old to use our wholesale service. By using our service, you represent and warrant that you are at least 18.
  • Account Registration: To access wholesale pricing, you must register for an account and provide accurate and complete information, including your business details and EIN or business certificate.
  • Orders and Payment:
    • Unless Donna Optic has explicitly approved other arrangements, payment is due upon order placement.
    • Minimum order quantities (MOQ) apply and are listed per product on our website. Please check the website for the most up-to-date information.
  • Shipping: We offer international shipping. Shipping costs and delivery times may vary depending on the destination.
  • Cancellations, Returns, and Refunds: For order cancellations, returns, or refunds, please get in touch with us directly. Each case will be handled individually based on the circumstances.
  • Intellectual Property: Donna Optic is a registered trademark. Our frames are exclusive designs. All content on our website, including images and text, is protected by copyright laws.
  • Resale Policy: Only approved vendors may resell Donna Optics products. To become an approved vendor, please apply here.
  • Warranties: We offer a 1-year, no-fault warranty on all our products. Please get in touch with us for warranty claims or further information.
  • User-Generated Content: To collaborate or submit user-generated content, please get in touch with us directly. We reserve the right to use, modify, or remove any user-generated content at our discretion.
  • Industry Standards: Donna Optics adheres to standard practices for ecommerce websites, including but not limited to data protection, secure transactions, and fair business practices.
  • Limitation of Liability: To the fullest extent permitted by applicable law, Donna Optic shall not be liable for any indirect, incidental, special, consequential, or punitive damages or any loss of profits or revenues.
  • Governing Law: These terms and conditions are governed by the laws of New York, United States of America.
  • Changes to Terms: We reserve the right to modify these terms at any time. We will email all vendors to notify them of any significant changes.
  • Contact Us: If you have any questions about these terms and conditions, please use the link in the footer of our website under the “Information” section.

You agree to these terms and conditions by using our website and services.